We want you to be 100% happy with your purchase. If for some reason you are not satisfied with your purchase, please refer to our return policy below.
Returns:
If the return meets all return criteria stated below, a store credit (Peppered with Leopard E-Giftcard) will be issued. We do not issue refunds to the original form of payment.
- Returns must be delivered back to us within 30 calendar days from the date your order was delivered.
- Returns received after 30 calendar days will be refused. You will be responsible for return shipping charges.
- Refunds will be issued in the form of a store credit (Peppered with Leopard E-Giftcard).
- Shipping charges are non-refundable.
- We are not responsible for returned shipping costs, lost or stolen packages.
- We do not provide return labels.
Returns must be in original, unworn condition with no stains, defects, pet hairs, smells, or any signs of wear or use.
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Sale, Clearance, BOGO, or any discounted item marked sale is Final Sale.
- Any purchase using a 20% off or more discount is Final Sale.
- Jewelry, hair accessories, swimwear, leggings, bodysuits, gift items, Bling Bottles and other similar products, and accessories are Final Sale or any items we deem are Final Sale.
Excessive/multiple returns per month are prohibited and are subject to a 20% restock fee and only 2 returns accepted per month.
INSTALLMENTS: Sezzle or Shop Pay
- We offer full store credit for all eligible returns including items paid for with Sezzle or Shop Pay.
- If a purchase was made using Shop Pay or Sezzle the customer is still responsible for paying the full balance even though the Peppered with Leopard E-Giftcard has been issued for the return.
DEFECTIVE ITEM:
- If you have received a defective item please contact our customer service team by email at hello@pepperedwithleopard.com within 3 business days of delivery. Please include your first and last name, order number, items name, and photo of the defect in the email.
- If you contact us outside of the 3 business day window the item does not qualify for replacement or return.
Cancellations:
Orders cannot be changed, modified, or canceled after checkout.
Exchanges:
We do not offer exchanges. An E-Giftcard will be issued once your return is processed. We recommend placing a new order for the item you wish to exchange. We cannot always guarantee the item/size you would like to exchange will be in stock.
Each item is photographed to display the true color/pattern. Although we try to accurately photograph each item, exact coloring of merchandise may vary due to indoor/outdoor lighting, various computer or mobile device screens, resolutions and more. Items with a slight variance will not be considered defective.
We have daily new arrivals and are confident you will find something you love and look great in! If you have any sizing questions please email hello@pepperedwithleopard.com.
FAQ- How do I access my store credit?
An E-Giftcard is emailed to you once your return has been received and processed. On occasion a gift card may go to your Spam folder. If you need additional assistance finding your store credit please email hello@pepperedwithleopard.com. All gift cards are nonrefundable and do not expire.
Policy Updated and Effective July 21, 2022
